• 5/5 star rated

    Top-Rated Computer Service in Borrego Springs CA, 92004

5/5 star rated

Quality Computer Service in Borrego Springs CA, 92004

Co-Managed IT Support Services in Borrego Springs CA, 92004

Race Computer Services offers you the reliable Co-Managed IT Support Services in Borrego Springs CA, 92004 at cheaper rates.

Evaluate Race Computer Services as your Full-Service Technology Partner for your Co-Managed Network Support and technology needs.

What are Managed IT Services, and how does it Work?

Managed IT Services is the act of providing proactive technical services to release a client organization from the burden of maintaining their IT infrastructure themselves. Managed IT services in Borrego Springs CA, 92004 can take a variety of forms, but the underlying goal is the same- to relieve organizations of the need for technical business functions and remove the need for technology-related in-house teams. We see that certain MSP businesses may verticalize around a specific industry, or a specific technical stack. This helps them stay efficient and support the technology they know, like, and trust.

Co-Managed IT Support Services in Borrego Springs CA, 92004

Managed Services and Co-Managed Services are here to help your Technology Frustrations

Managed-Services are designed for relieving frustrations and responsibilities from the managerial aspects of technology, technology departments, and IT Staff, (as well as relieving the burden from interacting with independent contractors).
Any Managed Service Provider will usually provide a full-service technical support solution that encompasses a wide range of managed services in Borrego Springs CA, 92004. Some of these offerings may include things like help desk services, disaster recovery, managed security services, or various cybersecurity services as well as a wide range of cloud computing or cloud-based services.
Most managed service providers also have access to niche services (internally or through channel partners) such as penetration testing, hybrid cloud, managed platform, and compliance services surrounding sensitive data. Managed IT Service providers in Borrego Springs CA, 92004 are known for providing a proactive approach to support versus reactive support.

How are Co-Managed IT Services Different From Managed IT Services:

Co-Managed Services are designed to offer most of the same functionality and key features available in fully-managed IT support services in Borrego Springs CA, 92004 (Like our Managed IT Support Program) while still allowing your business to have a higher degree of control over your IT infrastructure and Managerial responsibilities.

Co-Managed IT Support Equals Price-Savings over Fully Managed IT Service Plans

Additionally-Co-Managed IT Support can also introduce a certain level of cost savings over any Fully Managed IT Support agreements. This is because your internal IT department will still maintain certain aspects and responsibilities of your technology process. A client in a co-managed agreement may leave our company in charge of cybersecurity aspects of their business, but still have their internal IT team in Borrego Springs CA, 92004 or in-house staff responsible for day-to-day help desk support.
Explore the effectiveness of both worlds:
  1. You gain the reliability of a Trusted IT Partner
  2. You also gain a higher level of control over the total operation
  3. The end result can align with your goals specifically
  4. Advanced network security
  5. We can work hand in hand with your current IT Staff

Managed IT Service Plans in Borrego Springs CA, 92004

Interested in learning about our Co-Managed Solutions? A Co-Managed IT Support Agreement can provide your business with:

  • Business Technology needs according to your desired level of service
  • Aligns with your business goals
  • Cybersecurity Requirements in put in place as needed
  • Enables your business to have a higher degree of control over your technology than you would have compared to a fully - managed IT support service agreement
  • Co-managed IT support services can help you save money (versus fully managed)
  • We can provide a comprehensive solution that is tailored to your specific needs and goals
  • reliable backup team in place, in-case your internal IT runs into a problem
  • Consulting Services
  • Additional Technical Expertise

With a co-managed IT support services plan, you will have on-demand access to a complete Team of IT Experts. Our experts can work with you to design a new solution or support an existing solution. All our Network Penetration Testing Services in Borrego Springs CA, 92004 can provide you with the peace of mind that comes from knowing that your business is being supported by a team of experts.

How do our co-managed services compare to a one-man tech shop?

With our Co-Managed IT Service, you get one monthly charge regardless of service hours being used (specific details vary depending on your service agreement contract). Our goals are more aligned with your company’s goals. Our goal is to operate your network correctly-not bill you for as many hours as possible.
While a one-person tech shop or an independent IT Consultant in Borrego Springs CA, 92004 may offer a lesser per-hour cost, an operation with only one technician may work in cases where you don’t need a lot of tech support. In some cases, their hourly charges are actually higher than ours.
A few problem points for one-man tech shops:

  • one-man-band tech shops will reach a bottleneck
  • their scheduling capability will diminish
  • Slower response times (if you don't book a large sum of hours)
  • Since they profit only from billable hours, their goal is to charge you as many hours as possible which provides a situation of conflicting goals between client and service provider.

IT Department internal staff versus IT Department Co-Managed:

The Co-Management model and Internal IT Staff are not mutually exclusive. Co-managed is an IT Model that is designed to offer an additional layer of support to businesses with existing IT Departments in Borrego Springs CA, 92004. Co-managed services can help with a variety of business tasks, depending on how you would like to design the interaction. We can help maintain operations by supporting end users as needed, or we can help with consulting or rollouts, like deploying a business continuity solution. And Much more.

Is Race Computer Services the Professional IT Services Provider to help Augment your Organization's Internal IT Services?

With So many IT Consultants and IT Support Service Providers out there- it’s hard to honestly say that we are "The Professional IT Support Company." However, we strive to be very competitive and maintain a client-faceted and value-driven approach to all of the services we offer.
 Additionally, we are a Trustworthy, Nationally Recognized Managed IT Service Provider in Borrego Springs CA, 92004. Our technical services follow industry guidelines and meet mandated compliance regulations (as needed). We strive to provide top-tier service by offering a unique total value proposition when all aspects are considered.
When you evaluate cost, response time, reliability, collective knowledge (across the board), efficiency, and effectiveness- you will determine that while we may not be “cheap.”

If You’re ready to Explore A Co-Managed IT Solution From Race:

Contact us today: Use the Method of contact that you prefer. We can collect a few details about your business, and we will explain to you a few details about our Co-Managed IT Support Services, and how they can benefit your business. We can provide you with pricing information without taking up too much of your time.

Frequently Asked Questions

1. What are Managed IT Services?

Managed IT Services are Proactive Technical Services designed to release a Client Organization from the responsibility of maintaining their IT Infrastructure internally. Managed IT services can take a variety of forms, but the underlying goal is the same- to relieve organizations of the need for technical business functions and remove the need for technology-related in-house teams.
Most Providers offering Managed Services will effectively Manage a variety of different services for the organizations they support.  Some of these services may include Managed-Email-Services, Managed-VOIP-Services or Phone Systems, Managed Cybersecurity Services, and Managed Cloud services to name a few.

2. What are Co-Managed Services?

Co Managed Services are Service Companies that Provide Managed IT Services to their clients. 
A Co-Managed Service is a service where the service provider assists in IT management services, but is not the primary decision maker. For example, if you want to run and manage your IT Services, but you need an extra helping hand to run and manage one server in particular, or if you need a resource for preconfigured tasks that are tenants of a service agreement.

MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance, and support.  

3. How Do Managed IT Service Providers Interact With Client Businesses?

For Client Businesses, Managed Service Providers are Simply An Outsourced Information Technology Department. The Client Organization Outsources (through contractual agreement) their IT Department functions (in part or in whole) to an outside company, a Managed Service Provider (MSP).
The MSP is a Proactive IT Support Company. The MSP will proactively handle Client IT Business Processes, Network Infrastructure, and Security Monitoring in combination with the desired level of strategic decision-making, according to the specifications of the contract. The key here for many organizations is to hire a Trusted Company to build your IT System the Right way, and proactively maintain it. This creates an environment that is easy to work with, and one that doesn’t break down often. A win for the client, and a win for the MSP.

4. What are the Burdens associated with Technical Management responsibilities?

If you've ever been in the position of managing a technical employee or staff member- you would understand that this responsibility can become a large burden. In certain cases more than others, computer technicians seem to have a habit of becoming unresponsive or undermotivated over time. Oftentimes they don’t enjoy working underneath non-technically oriented people. Managed IT Service Companies have Multiple staff members onboard, and we notice this helps to create a more positive work environment for the IT Service engineers and Tech-Teams. Additionally, this also enables the MSP to send the technician suited for the task at hand- increasing operational efficiency. Subsequently managed service businesses easily help mitigate these business process concerns.

Our IT Support Team

Brian Murphy

Customer Leaison

    

CSO

Richard Race

Chief Executive officer

Sean Wahl

Clients Feedback

Rob – Springfield Candy

We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Stephen P. – Detitta C.P.A

Race Computer Services replaced my old camera system with a new HD camera system

Rob – Springfield Candy

We’ve remained a loyal customer because they provide consistent, diligent, and excellent service

Prospect Bark

Excellent service! They really know their stuff, and set up our new office efficiently – and affordable, too! Highly recommended

Ian S.

It was a pleasure to have you guys working with us on our Windows 7 upgrade project

Rich T.

Excellent Customer Service and His cost was quite reasonable