There is a difference between working with a low-cost provider for technology solutions, and someone who is truly a partner in your business.
How can you tell the difference between “just a vendor” and an organization who wants to add unique value through partnership?
A partner will:
- Have your best interests at heart
- Be ready and available anytime you need them
- Look for ways to avoid future problems by decisions that are made today
- Tell you when they are not the best alternative for a particular need; but recommend someone else who would be exceptional
- Take the time to explain why a particular decision is important
When you’re working with a true vendor-partner, you will feel the difference – and at Race Computer Services, our goal is to be the partner in business technology that you need for your business to thrive.
Solutions That Work
Understanding what will work in a business is not just a matter of choosing a software platform and seeing whether or not the business can afford it. The decision to add new software or services is a serious one, and one that merits a great deal of foresight and planning. Company culture can mean the difference between a successful implementation of a new customer relationship management software and the halfhearted adoption that can kill new software in its tracks. The same can be said of mobile technology and customers: when customers do not see the value of trying something new, they are much more likely to stay mired in the past and use their semi-workable solution until it simply no longer works.
Race Computers shines by providing stellar support by knowledgeable individuals who are not high-pressure salespeople – they are simply smart and savvy technologists who are truly interested in making your business more effective. We may not be the cheapest solution, but our goal is to be the most cost-effective and valuable solution for your business. In the end, we believe that value is the greatest measure of effectiveness, not cost.
We Are There When You Need Us
When you have a crisis on your hands, or even when you’re looking for a file that was accidentally deleted and you need access to it right NOW, having a service level agreement in place can provide you with peace of mind knowing that Race Computers is only a phone call away. Our SLA ensures that you always have a solid expectation of when your call, email or request will be answered.
Don’t hesitate to give us a call at (973) 343-5479 or email us at firstname.lastname@example.org today to learn more about Race Computers in the Manhattan or broader New York and New Jersey area. You and your team will be glad you did!