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Does your business in Forest Hills, NY need an outsourced helpdesk solution? RCS is your collaborive and strategic technology service partner in Helpdesk Services

{{fontsize20}}DoyouneedHelpdeskservicesinForestHills{{fontsize}}RelyontheVerybestinITforyourhelpdeskserviceAtailoredManagedServicesPlanfromRaceComputerServicessavesyoutime,money,andhassleHowitworksOurmanagedservicesagreementconsistsofabasicplanthatconnectsoursystemofTechnology,supportservicesandbusinessprocesseswhichcanbeappliedtoyourbusinesswithminorchangestofitintoyourbusinessasanoutsourcedtechnologydepartmentWecanimplementaminimummonthlyserviceutilizationbasedplanlowercommitmentplushighflexibility,orunlimitedsupportdependingontheleveloftechnologysupport,whichyouthinkyourequireYougain-ProactiveMonitoringagentsforeachDesktopLaptopandServer-AntivirusSoftwareforallPCunitsAntivirusforallMacunitsaswell-AmanagedSecurityFirewallwithandreportingreviewsandVPNifrequired-Acloud-baseddatabackupsystemcompliantwithHIPPAAPCIrequirementsForeasyrecovery-RemoteSupportsoftwareforremoteSupportOndemandoneachPC-RapidResponseHelpdeskandTicketmanagementthatprovidesadetailedoverviewoftheentiresupportprocessfromopentoclose-SLA’sbasedonyourspecificrequirement-AnumberofservicehoursthatmatchesyourenvironmentandorpreferenceWedon’tforceyouintoanunlimitedsupportserviceplanbutthatisavailableaswell-ProactiveNow,thereisawordthatgetsoverusedHowever,sometimesevenanoverusedwordisaperfectfitClientsofRaceComputerServiceswhoengageinamanagedITservicesagreementprefertostayaheadofthegameTheyliketohaveateamofITexpertsontopofissuesevenbeforeanyissuesariseShouldsomethingcomeup,theylikehavinganITdepartmentthatison-callratherthanafull-timepersonwithalltheexpenseandoverheadthatinvolvesMaybetheycannotaffordafull-timeITsupportperson,ormaybetheysimplywanttobeprudentwiththeirexpensesAProgramTailoredForYouOurteamwilltailoranagreementtofityourneedsThatisthekindofsatisfactionmanybusinessesinnewYorkCityandacrossNewJerseyhaveenjoyedsince20095AdvantagesofHiringOurHelpDeskServicesRecruitingandhiringITprofessionalswithspecificskillsetstoaddressyourneedsNoone-size-fits-allsupportSendingyouprofessionalswhohavealotofexperiencecompletingexactlytheworkyouneedtobeperformedComparethattoafull-timeITpersonwhomaybestronginsomeareasbutnotothersBeingtherewhenyouneedusYoudon’thavetoworryaboutyourITguyonvacationtheweekyouhaveasystemfailureEliminatingsurprisesAManagedServicesagreementwithRaceComputerServicesmeansyouknowwhatyou’repayingforWeworkinharmonywiththecurrentITStaff

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