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Does your business in Town of Oyster Bay, NY interested in exploring Managed IT, where all of your IT is outsourced to a reliable business partner? RCS is your collaborive and strategic technology service partner in Managed IT services

{{fontsize28}}DoesyourBusinessNeedaReliableTechSupportCompanyinTownofOysterBay{{fontsize}}IsyourbusinessinTownofOysterBayinterestedinexploringManagedIT,whereallofyourITisoutsourcedtoareliablebusinesspartnerLooknofurtherthanRACEGainthebenefitsofhavingateamofITExpertswithoutthepainofhiringnewstaffRaceComputerServicesRCSisYourStrategicTechnologyPartnerLetusfocusonyourIT,soyoucanfocusonyourbusiness{{fontsize20}}WhatisManagedServices,andhowdoesitWork{{Fontsize}}SimplyPut,ManagedServicesisOutsourcingyourITdepartmentinwholeorinparttoanoutsidecompanyAnothercompanywillhandleallorsomeofyourITbusinessprocesses,incombinationwithdecision-makingforthoserelatedITprocessesIfyouhaveeverbeenputinthepositionofmicro-managinganotherworker-theburdenofmanaginganoutsidetechnicalsupportcompanywouldbecomeasimilarburdenYouorsomeonefromyourcompanyhastocalltheITguyEVERYtimesomethinggoeswrongAndthen-youneedtoplanonhowyouwanttohandletheissueWe’veseennon-ITstafftrytomanagethetechnicalsupportroleforanITdepartmentusingbreak-fixsupportItcanbedone,butitisn’ttherightwaytorunanITDepartment,itsnotefficientAsaManagedServiceProvider,wetakeahigherlevelofcontrolthanstandardbreak-fixtechsupport,andweproactivelymanagethedifferentcomponentsandprocessesofyourITdepartmentThesetasksmightvaryfromonebusinesstoanotherbusinessInsmallerbusinesses,thetime-costburdenofthemanagementaspectofyourtechnologybusinessesprocessesmaynotbecomeburdensomeenoughtojustifyoutsourcingthemanagementroleitselfThisiswhywestillseealotofbreak-fixservicesinthemarketplace-wheresmallbusinessessendbreak-fixtechcontractorsorcompaniestotendtohaveissueastheyoccurSomeofthesecomponentsarelikeoutsourcingaCLevelJobtypeforyourCompany,SuchasACTOChiefTechnologyofficerACISOChiefinformationsecurityofficerWecanitemizethe”ManagedServices”whichourcompanyhastheresourcestoprovideintodifferentcategories-ManagedEmail-ManagedAntivirus-OperatingSystemPatchManagement-ManagedITSecurityServices-ManagedFirewall,withpolicycontrolandcontentfiltration-ManagedITaudit-ManagedControlPolicies-QuarterlyReviews-ManagedRemoteSupport-ManagedServerServices,cloudorlocal-ManagedWebsiteServices-MobilityManagement-ManagedWifi-ManagedHelpDesk{{fontsize20}}DependingonyourSpecificPlan,youwillgain{{fontsize}}-ProactiveMonitoringagentsforeachDesktopLaptopandServer-AntivirusSoftwareforallPCunitsAntivirusforallMacunitsaswell-AmanagedSecurityFirewallwithandreportingreviewsandVPNifrequired-Acloud-baseddatabackupsystemcompliantwithHIPAAPCIrequirementsForeasyrecovery-RemoteSupportsoftwareoneachPC-RapidResponseHelpdeskandTicketmanagementthatprovidesthedetailedoverviewoftheentiresupportprocessfromopentoclose-SLA’sbasedonyourspecificrequirement-Aservicelevelagreementwhichcoversyourbusinessrequirements-ProactiveNow,thereisawordthatgetsoverusedHowever,sometimesevenanoverusedwordisaperfectfitClientsofanyseasonedMSPwhoengageinamanagedITservicesagreementprefertostayaheadofthegameTheyliketohaveateamofITexpertswhoareontopofissuesevenbeforeanyissuesarisePreventionismorevaluablethancureAdditionally,alargevaluepropositionforMSPcontractswhichourendclientssee-issimplythefactthattheyhaveareliableteamtocall,shouldsomethinggowrongNosmallbusinessownerwantstobeputintothepossiblepositionofinitiatinganewbusinessrelationshipwithathird-partytechcompanybasedonabusinesstechnologyfailureWearehereforyoutorelyonatanystageAnyofourStrategicManagedServicesPlanswilloperateasaninsurancepolicy,soyouhavesomeonetorelyon-intheeventhatsomethingoccurs{{fontsize20}}TheMostcommonquestionDoesManagedServicesSaveyourcompanymoney{{fontsize}}DefineCheaporcostsavingsItmightbeabetteroptiontobuyacheapcarversusanewcar,ifyouareamechanicPerhapsalow-mileagecertifiedpre-ownedcaristhebestvalueInsomecases,aManagedServicesAgreementcansaveyoumoney-butitdependsonhowyouevaluatethecostinrelationtoyourvalueoftheserviceIwouldcompareManagedServicestothatcertifiedpre-ownedcarItscostly,butitsalsoreliableHourlySupportContractscanbecomeexpensive,especiallyifyourbusinessisinacasewhereyouarethrowinggoodmoneyafterbadSometimesthiscanhappenwhenyouallowamid-levelmanageroranexecutivewithoutITexperiencetotakecontrolandtrytomanageanITenvironment{{fontsize20}}IsyourBusiness’IT”throwinggoodmoneyafterbad”{{fontsize}}SomepoorITSpendinghabits,areonaccountofthelackofITexpertiseAnExampleofthiswouldbeacompanywhospentalargeamountofrevenueonITServicetimetoremedyuser-issuessuchasvirusesorslowpc’sThisissuewasduetoinadequatepolicycontrolsettingsacrossyourdomainThisissuecouldhavebeenprevented,hadtherightteamoftechsupportagentsbeenworkinginalignmentwiththepeopleinchargeofthebusinessThisisthereasonwhylargeenterpriseshavea”C”LevelforITrelatedconcerns-Information,”C”LevelforTechnologyandSecurityaswellCTO,CISOANDCTOThisissuecouldhavebeenpreventedinthefirstplace,andatthesametime-yourdatawouldbemoresecureAdditionally,youwouldmeetmandatorycomplianceregulations{{fontsize20}}Thistypeofissuecouldhavebeenprevented{{fontsize}}Withtherightpeopleinchargeofmakingtechnologydecisions,amanagedfirewall,domaincontrolpoliciesandadditionalITSecurityfeatureswouldhavepreventedthisissueOurfirewallwouldlockusersoutoffacebookoryoutubeperrequest,andourantivirusprogramwouldhavemitigatedothersecurityrisksAdditionally,ourongoingreportingandreviewswouldmakesurethatthesethreatsarecontinuallymitigatedThequestionisoveralllikeaskingwhyyourbusinessneedsamangerIfyourbusinessistoosmall-itmaynothavereachedthepointwheretherequirementofhavingamanagerinplaceisavaluabledecision{{fontsize20}}PossibleadvantagesfortheManagedServices{{fontsize}}-Youdon’tneedtorelyonamid-levelorlowerlevelmanagertotelltheITcompanywhattodowhenhedoesn’thaveasmuchITexperienceThiscancreateissuesincertaincases,ifthetechsupportfirmisrequestedtodosomethingthatisoutsideofindustrybestpractice-YouhaveaTeamofExpertstoRelyon-YouhaveaSolidifiedITStrategyinPlace-YouhaveincreasedDataContinuity,pieceofmind-ManagedServicecompaniesdon’ttakevacations-AbetterabilitytomatchTechnicalRequirementstoTechnicalrecoursesWecanprovideindustryexpertiseinniche-marketareaswhichadesksidesupportagentwouldnothaveSuchasITSecurityandorcomplianceYourITcompanyandyourcompanyhaveacommongoalandcommoninterestInastandardbreakfixsupportarrangement-atechsupportcompanyisrelyingonyourbusinessbreakingdowninordertomakeanyrevenuefromyouInamanagedservicesagreement,thecommoninterestisuptimeThat’sbecauseyourdowntimecoststheserviceprovidermoney,ratherthanprofitingfromyourdowntime{{fontsize20}}TheAnswerDOESManagedServiceSaveyouMoneyPart1{{fontsize}}DollarforDollar,ManagedServicesisnotcheaperthanhiringabreak-fixsupportcompanyReasonbeingitismoreexpensivetohireamanagerinanyfieldHoweverabreak-fixrelationshipcanturnintoamore-costlyintermsofvaluepropositionandvaluedeliveryHoweveryoumightseesomevalueaddedontopwithanexpertmakingdecisionsonyourbehalfIfyourcompanyislargeenoughtothepointwhereyouneedtohavesomeonemanagetheITcompany,themanagedservicesmightstarttolooklikeamorevaluableoptionWhenyourrunyourbusinessmoreefficiently,goodthingshappenBreak-fixusuallylookslikethecheaperoption,butinmanycases-goingwithbreak-fixsupportisbeingpenny-wiseandpoundfoolish{{fontsize20}}TheAnswerDOESManagedServiceSaveyouMoneyPart2,andFINALLY,THEANSWER{{fontsize}}So,inshort-NOOurverdictisthatManagedServicesisnotheretosaveyoumoneyWearenotsellingmanagedservicesonthebasisthatitSHOULDsaveyoumoneyManagedServicesisheretodeliverVALUEtoyourbusinessManagedServicesisaboutrunningyourInformationTechnologyDepartmentproperlyManagedServicesisrelyingonaStrategicBusinessPartnertodoitforyou{{fontsize20}}AProgramTailoredToYourBUSINESS{{fontsize}}OurteamwilltailoranagreementtofityourneedsThatisthekindofsatisfactionmanybusinessesinNassauCountyandacrossNewJerseyhaveenjoyedsince2009DoesyourOrganizationneedtooutsourceallorpartofitsTechnologyProcessesOrdoyouwantanexperttoHelpyoudetermineifManagedServiceswillsaveyoumoneyAllowustorunyourITtheRightwayWecantakealookatyourexpensestoseeifyourbusinessisthrowinggoodmoneyafterbadOrwecanmakesurethatyouarerunningtechnologytherightwayinthefirstplaceWecanworkinalignmentwithyouraccountingdepartmenttomakesurethatyouhaveasolidcostcontrolforallofyourtechnologyexpendituresRCSprovidesBusinessITServicesforbusinesses,schoolsandhealthcareofficesinTownofOysterBayGiveRCSacallat516-531-7807oremailusatonsiteracecscom

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